The role principle of saaster is most easily explained by means of the following sketch. There are three roles: Saaster developer, SaaS provider and SaaS customer.
The saaster developer is responsible for the development and maintenance of saaster.
We appreciate any contribution to improve and expand saaster. The only thing you need are a GitHub Account and some basic CFML knowledge.
As a SaaS provider you use saaster as the base for your SaaS project. As a provider, you can either develop the software you want to offer by yourself or hand it over to an agency. The SaaS provider has the Sysadmin role in saaster.